Coronavirus update

Visitors to the cattery please note:

🐾 Appointment only and wash hands directly before leaving your house as per government guidance
🐾 One person per drop off or collection (others must stay in the car.)
🐾 Use the ring doorbell on the cattery gate and stand back. I will open the gate and stand back. Please pass by me with your cat and wait whilst I close the door and take you through the protected fencing and cattery garden. Please keep a minimum of two metre distance.
🐾 Wear a mask in the cattery reception at all times no matter how short the stay. I and volunteers will also be wearing masks. Use the hand sanitizer station on entry. Please stand back to allow me to close the cattery main door. Do not touch any handles or furniture.
🐾 Please stay behind the red barrier next to the hand sanitizer station when in the boarding cattery. Placing the cat basket on the Jack Daniels bar barrel – do not remove your cat from the basket.
🐾 No entry to the boarding cattery resort area unless agreed with KittyAngel in advance such a very nervous cat or disabled cat then please be prepared to wear show coverings and touch only the resort your cat enters and no other doors.
🐾 Cat crates and carriers may be left however bedding and toys must be left in the crate and will not be used in the resort. Please do not worry as I have plenty of smelly stinky ‘meowijuana’ toys that relax the cats and all resorts have pet remedy diffusers in them.
🐾 Please send in advance a copy of your completed booking form and copy of the vaccine card. This is to minimise contact on arrival.
🐾 If any members of your household are showing symptoms of covid-19, tested positive or self isolating post a holiday please do not visit the cattery premises. We have a collection and drop off service with Whispaws Pet Transport and will assist as much as we can.

This is in line with CFSG and RCVS guidance.
You can still purchase cat toys, wands, bags, laser pens, kittyangel phone chargers and dry and raw food but please only handle what you wish to purchase to reduce cross contamination.

If you have any questions please ask. Hopefully we will be back to normal of settling pets in soon but at the moment I must follow guidance given to keep you and me safe. 

Terms and Conditions relating to Cancellations.

Cancellations up to 14 days before your stay will occur full payment of your fees. Cancellations prior to 14 days, you are not required to pay however the deposit  is non refundable.

As these are extreme circumstances many of you will have travel insurance and this may cover the cost of boarding. I am more than happy to provide a receipt for charges due. Hopefully this situation won’t last long and your travel company may change your flights. Therefore I am happy to move your reservation to an alternative time in the year however this is for a new booking and not to an existing booking.
As a small business i have no income until the travel industry starts again so i look forward to all cats and kittens coming to support me later in the year.

Just keep in contact as the situation is changing daily. It may be that your holiday is cancelled and I hold the reservation in abeyance until a new date is booked. I still want my kitty cuddles so hope to see the cats. We still have the UK for holidays!

Thank you so much for your understanding and cooperation; let’s hope this situation doesn’t last for very long.

I have a new voucher scheme "Pay now use later" where you can pay towards a future holiday with me. Contact me for further details.