KittyAngel Terms & Conditions
This contract forms the basis upon which cats are accepted for boarding and form an agreement between Migatobonito and the cats owner covering the period of boarding and these must be accepted in order for our insurance to apply. By confirming your booking by paying the deposit you are agreeing to our terms and conditions.
We must receive the deposit within 48 hours for the booking to be confirmed. If your deposit is not received then the room is made available to others. Full payment for new bookings from 01/09/2022 require full payment 21 days before your stay.
Our preference is not to have check-in and departure after 6pm as evening meals and bedtime activities start. In exceptional circumstances by prior arrangement a supplement of £18 is charged for out of hours. (Per visit not per cat) It can be very unsettling for the cats to have their routine disturbed at night, however our aim is to provide a tailored service for each family and I appreciate that flights may be at different times.
Sunday and Bank Holidays closed.
Prices – see prices page
Our prices include:-
Regular Whatsapp videos and photos for the duration of your cats stay free of charge
All-inclusive standard menu (DRY food is provided)
Twice daily maid service
Daily refresh and coat groom
En-suite toilet (Biodegradable wood litter)
Cat nip toys to take home
TiggaTowers cat Climbing tree
Visual stimulation with mood lighting and nightly disco.
A quadruple glazed balcony overlooks CluckinghamPalace for daily entertainment of our birds.
Purr-Toe Rico is one of the most sunniest resorts overlooking the bird feed sanctuary to stimulate kitties during their stay. Truly luxurious daybed and access to i-pad interactive games and extensive play therapy and Reiki massage. Daily spa and full body groom for both short and long haired guests, daily access to the mini bar and A la Cat menu with room service and food served on china dishes. Includes bubble water features and flameless candles at night.
Cancellations prior to 21 days, you are not required to pay however the deposit/admin fee of £40 is non refundable. No future bookings will be taken until cancellation fees are paid in full.
Double rates are charged on all bank holidays
I offer a loyalty scheme for each stay of 5 days or more. Please ask for a loyalty card on your first visit to choose a voucher. Loyalty cards are issued per cat and not transferable to another cat. I reserve the right to amend terms see website for more details.
I accept cash or bank transfer. I do not have credit facilities or a card machine. You will be issued with a VAT receipt sent electronically when full payment is due.
For very short stays we have a minimum charge per booking (4 days) this covers deep cleaning sanitizing of our resorts between guests. If you wish for your cat to stay two days then the 4 day minimum charge will apply.
During August and Xmas this is extended to a minimum charge of 7 days per booking.
A non refundable deposit of £40 of your total bill is required within 48 hours in order to secure your resort. By paying the deposit you are agreeing to the terms and conditions outlined. If the deposit has not been paid after 3 days of the booking confirmation email, your request will be cancelled and the dates made available.
Full payment for new bookings from 01/09/2022 require full payment 21 days before your stay.
We also require confirmation that all guests have received flea and worming treatment in the last 4 weeks prior to checking in and the name of the preparation used. Supermarket brands are ineffective so please consult your vet for a resistant treatment.
If internal or external parasites are found on or in a guest, by signing this document you agree that your cat can be treated in line with vet guidance and you will be liable for the costs related to this treatment. This will need to be reimbursed to Migatobonito on checking out from the resort.
Please do not bring an acutely sick cat to the resort as this puts all other cats at risk and is also not in the best interests of your cat. If you are in any doubt about the health of your cat please consult your own vet BEFORE arriving at the resort. If your cat appears unwell during the stay, veterinary advice will be sought and your cat will need to be placed in isolation at the vet practice. The owner agrees to this course of action when signing this agreement and will be liable for the related costs.
Under no circumstances can a cat with any form of active contagious disease be boarded. If you cat is an outdoor cat we advise that FELV vaccines are given to your cat and an annually blood test for FELV/ FIV. Whilst these diseases are spread by direct contact, it is advisable to know the status of your cats health.
I reserve the right to refuse entry to any cat showing signs of illness on arrival pending advice from a vet.
If your cat becomes unwell during their stay I will first try to contact you or your emergency nominated contact person and keep you updated. Our vet is on call and may need to be taken into isolation. Migatobonito is not liable for any costs associated with the vet care of your cat and all fees are payable on departure.
An emergency contact number MUST be provided.
Whilst every care is taken to ensure all cats boarding are healthy on arrival, I do not accept any responsibility for any virus contracted in the cattery or on the premises or during traveling.
Male cats over 6 months of age which have not been neutered will not be accepted for boarding. Any cat taken ill during their stay will be treated by my vet unless your nominated vet is closer. Except for accidents caused by me, you will be liable for the costs of the vet treatment on departure.
If tablets are to be given you must bring your own 'pill popper' or purchase one on arrival. Tablets cannot be administered without this. Food supplements will be sprinkled on food however we will not crush tablets on food as cats do not always eat them when in a strange place. Pill poppers cost £5.
We do reserve the right to take your cat to our vet if it becomes aggressive or unable to have the medication administered and any fees will be payable on collection.
Any medication is given with the owners consent and at the owners own risk and can only be administered via instructions of your vet. I will follow instructions provided to me but cannot be held responsible for complications that arise as a result.
You MUST bring your own wet food unless this has been arranged with me in advance.
If your cat has a prescription diet this must be brought with you to last the duration of your stay.
Water is filtered and provided during the stay.
Food is served in the comfort and privacy of your own resort twice daily unless requested.
There is an option to upgrade to A La Cat menu and daily access to the mini bar see website for full details, and is subject to change.
KittyAngel provides the dishes, plates & Napkins for all guests. All dishes are washed in the cats own dishwasher to ensure cleanliness.
Purr-Toe Rico resort is an upgrade (see website) and china plates will be provided. Inc afterpurrnoon tea.
The owner understands that all cats are only accepted at the owner’s risk and upon acceptance of the terms herein.
Changes to your return date.
Failure to collect
Vet Treatment - Unforeseen Circumstances
If you cat is over 10 years of age, please request an elderly cat consent form before arrival.
Data Protection & Privacy
I ……………………….. have read and agree with the terms and conditions of stay at the kittyangel@migatobonito.
I am aware that a copy of this form is required to be kept on file for license purposes.
Policies may be subject to change at the discretion of the licensee.